I am trying to import payables transactions but after the first line of each transaction I get the error 'Document already exists", it will not bring in the rest of the transaction. This is setup using the sample integrations and worked a few weeks ago but now it will not. We have changed the document numbers to ensure there are not duplicates.
I have checked my groupings and the header includes vendor ID and document number as well as several other fields. I have the query relationship based on document number (as the sample does). If I change the setup to allow duplicate invoices it will work but we don't want that on so that when there truly is a duplicate we are warned.
I have used this for other clients in the past with no issues, what can I possible be missing?
Thank you for any help. I have spent much time searching through GP knowledgebase and searching here.
Tracey D
