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Mandatory Arrears

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I set our dental insurance to Allow Arrears, make Mandatory Deductions, and to Collect When Possible in a test environment.  I did a payroll.  I found that it created many mandatory arrears even though the deduction had been successfully taken on the pay run.  Could this be because I have the "Collect When Possible" option checked?  Or is it looking beyond the audit trail code I selected when generating the mandatory arrears?


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