Hi All,
I have installed GP 2010 , and then i have launched GP utilities and after entering the credentials i got the below error.
There was a problem ascertaining product version information. Microsoft Dynamics GP Utilities will now exit. Check DUinstall.log for more information.
Then i went to DUinstall.log and below is the content of the log file.
Failure encountered ON 4/30/2016 at 1:58:14 AM. Error: Product 0 does not support upgrading from version 10.0.1301.
Failure encountered ON 4/30/2016 at 1:58:14 AM. Error: Product 949 does not support upgrading from version 10.0.1292.
Failure encountered ON 4/30/2016 at 1:58:15 AM. Error: Product 2277 does not support upgrading from version 10.0.1163.
Failure encountered ON 4/30/2016 at 1:58:15 AM. Error: Product 2992 does not support upgrading from version 10.0.1061.
Failure encountered ON 4/30/2016 at 1:58:15 AM. Error: Product 3278 does not support upgrading from version 10.0.1061.
Failure encountered ON 4/30/2016 at 1:58:15 AM. Error: Product 5597 does not support upgrading from version 10.0.1296.
Can anyone suggest how to overcome this issue?
Regards,
Aravind Reddy.
