The user is having issues with the Financial Transactions Smart List that worked last month. When they enter the needed account range (for example 6002-000-00-000-000 through 6002-999-99-999-999), they do not get any data. It just completes quickly. When they run it without any filter or by filtering for Main Account segment = 6002, they get data without issue. They have tried removing columns, changing the Account number column to return the account index (per a forum post they found) and that did not work. We have verified that they are using the standard/unmodified Smart List. They have tried refreshing their Cache, with no luck. Has anyone seen this behavior before? They are on GP 2013 R2
Thanks!