One of our employees recently voided a couple of customer invoices/debit memos. They are showing as voided in Receivables Mgmt, but have not posted to the GL. There are no unposted batched sitting in the Financial module, so I am unsure why these voids did not produce a batch to post to the financial side. Any ideas what may have caused this? We have already fixed the issues by manually posting a JE to the GL, but I am curious as to why this occurred so we can, hopefully, avoid it happening again.
↧