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Payment fields are greyed out/not available in payables transaction entry window

a client imported transactions from PN3 into GP.  They are looking to add credit card payment information to one of the transactions.

For this transaction, the payment information fields (cash, check, credit card, etc.) are greyed out and uneditable.

Do you know what would cause this?

I have entered a sample transaction in a test company, printed an edit list, printed the document, but the payment fields are still available on this transaction.


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