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Refreshable Excel report performance issues

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I've generally found that Excel reports take a second or two to load data. That said, I do have one customer where this takes longer than normal. A few questions:

1) If you were troubleshooting refreshable Excel report performance, where would you start? At the client or the server?

2) I've searched the internet for related articles but I don't see anything. Has anyone came across any articles with related content?

3) Am I correct in assuming the issue is probably related to how powerful the client PC's are?


A little bit of background - the database is pretty large. They use the manufacturing, distribution and financial series and they have roughly 30,000 BOMs.


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