We have a situation with another client where they hire and layoff staff repeatedly and we are getting what they think are strange results from the ROE
I am trying to do a ROE for employee ID.53256. He worked here from Apr 27/15 to Apr 21/16 and I did a ROE for that period with no issues
He returned May 27/16 and worked until Aug 05/16.
In Payroll ROE Creation, when I enter the internal reference number “ROEREEVES2”, then his ID#, the message I get is
“Employee has no current or last year records. Automatic ROE generation not Possible”.
Our second issue - while related - looks a bit different.
I have another one today, employee ID.#51856, the ROE only gives me the last 3 payday earnings and hours, but he worked here from June 06/16 to November 10/16.
There is payroll data in the T4 screen.
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In the older versions and in the old days I thought we always got the full screen fields filled in - has there been a change? Is this a programming or CRA change?