Hello:
We're on GP 2013 R2 (12.00.1920). I created a new company in GP Utilities.
At the end of the process, I got a "violation of primary key constraint error" on PKSY60100.
I clicked "OK", and the process finished.
But, the company name does not appear in the drop-down list, upon logging into GP as "sa".
Next, I went into SQL Studio. By running sp_helpdb, I saw that DYNAMICS as owned by "sa" and not DYNSA. I fixed that.
Now, the company name appears.
But, I get an error saying that "The selected company is not configured as a .....".
Interestingly enough, I do not see the new database ID when running sp_helpdb.
The database appears in SQL and in the DYNAMICS..SY01500 table.
Update: I see that the SY00100 table in this new database is empty. It should have the company ID number field from DYNAMICS..SY01500, "DYNAMICS" for the database name field, and "1" for the DEX_ROW_ID field.
So, I opened this table in the GUI in SSMS and put these values in.
Then, the error went away.
Thanks!
John