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Dynamics GP 2015 email statements seems stuck

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1.  I click on statements.

2.  Then I select a statement Id.

3.  I click email

4.  I log onto exchange

5. GP then pops up a box that says "Progress Generating E-mail", and sits there for a very very long time...

6.  In procmon I see it continuously trying to create a file in %temp% names something like rmStmt_CYGEM_00.docx, over and over again, same file name

What other troubleshooting steps can I take?  The email works with other items, for instance printing and invoice and then emailing it...So I am sure the server login is working.   Any tips appreciated,

Thanks

Scott Emick

Database Developer

Involta, LLC


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