I'm testing out the arrears functionality and have come across an issue with one individual (that I've found so far). We have a deduction setup for child support. Generally, it is based on 50% of net wages and the "Allow Arrears" and "Collect When Possible" are both marked, and have a frequency of bi-weekly. The Maximum Deduction per Pay Period varies between employees, but there is no calendar year or lifetime amounts, and it is based on all pay codes. For most of the employees, GP takes 50% of the net wages, less the maximum pay period amount, and puts this into arrears. For the one employee, however, GP is not taking the 50% of net wages, less the maximum per pay period, and putting that into arrears...$0. I've compared the Employee Deduction Maintenance window a number of time and do not see any differences. The only thing I can think of to do is delete the deduction for the problem child, and add it back. Any other suggestions?
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