Hi All,
My customer previously used Email Statement with Adobe PDF Writer in GP 2010. Then they ugrade it to GP 2013 but still using the same method. It just that we have to add manually new customer in table SY04904 & SY04905. Until recently somehow they cannot send the email because of changing of incoming & outgoing mail server. After that when I try to send there's a send status 'Install Microsoft Word'. I am successfully send after set it to word template. The problem is we want to use report writer instead of word template. This is because if we use word template then we need to redesign it. It's a double job. Do you have any solution to this? Our GP version is 12.001753.000.
Thank you.
Regards,
Aini Hashim