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AP EFT ACH file not accepted by bank GP 2015

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We have a client that we just set up EFT for Payables. We have chosen the NACHA format and have all the account numbers entered. Their bank is not accepting the file because the claim the Hash Total on the Batch Control Record is incorrect. Now I have checked the layout of other EFT files I have set up and they match. What is different is that in their example you can see the hash total is the sum of the routing numbers of the vendors being paid. In our other examples the hash total looks like a checksum value where you cannot simply add up routing numbers and type in a number. Has anyone else ever encountered this?


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