We have a large payroll client that has many garnishment deductions. Frequently a garnishment is not included on the pre-check report and shows on the garnishment report as the fed max rule reduces the garnishment to 0 and it shouldn't. The build is removed and then rebuilt and eventually it includes the deduction. It may take up to 4 attempts to get it to work. They make no changes between the builds. It is very random and we are unable to reproduce it on demand.
Has any one else had a similar experience?
Thanks in advance!
Buffy